Top rated boiler service and repair in Newcastle upon Tyne


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14 Dunbar Close, Chapel House, Newcastle upon Tyne, NE5 1JB

Service times:

Open 24/7

Our Services

Operating in Newcastle upon Tyne and the North East.

Boiler Service

Our engineer is committed to going above and beyond whats required when completing your boiler service.

Boiler Repair

With years of experience as a warranty boiler repair engineer, there's no problem he hasn't come across.

Boiler Fitting

No two properties are exactly the same, you need a boiler perfectly suited to your needs. Book your no-obligation quote today.

Gas Safety Check

Ensure your tenants are safe and you don' fall short of your legal responsibilities as a landlord.

Gas Cooker or Hob

We are fully qualified to repair, install and service your gas cookers and hobs.

Thermostat Fitting

Wether your looking to upgrade to a smart thermostat or replacing due to a fault, we can help.

Radiator Repairs

Leaking radiator? Our engineer can help, repair or replace.

Radiator Fitting

If you need to replace a radiator due to corrosion or just looking to upgrade, we can help.

Gas safety check logo

Landlord legal responsibilities

It is a legal requirement for all tenanted properties to have their gas appliances checked for safety (Gas Safety Installation and Use Regulations 1998). We can also complete a full boiler service for only £30 extra.

Remember your annual gas boiler service to keep your warranty intact

Many manufacturers now offer great warranty periods with their products, some up to 10 years, that’s 10 years of absolutely free boiler repairs. All you need to do is ensure a qualified engineer completes and records your boiler service every year. Let us know when yours is due and we can send you a friendly reminder.

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A gas engineer you can trust

Boiler breakdowns can happen at any moment and always seem to happen at the worst times. When it happens you want a gas engineer you can trust to quickly diagnose and repair your boiler as quickly as possible. At The Boiler Co North East we have years of experience as a warranty repair engineer so you can be safe in the knowledge there’s no problem we haven’t seen.

Areas We Serve


South Tyneside

The Boiler Co North East

Small family run business founded in 2022 by Stephen Jones. With nearly 10 years experience in the gas central heating business including time served with Baxi the boiler manufacturer. As a Royal Marines veteran he brings his pride and steadfast determination to get the job done and do the job properly.

Why Choose Us

Customer satisfaction

We see customer satisfaction as the life blood of our business and take great pride in our reputation as a top rated boiler service, repair and installation company in Newcastle upon Tyne.

Experienced engineer

From a simple boiler service to a complex boiler repair, you'll be hard-pressed to find the same level of expertise that our emergency gas engineer provides.

Competitive prices

We constantly review our prices to ensure were not overcharging our customers and complete 90% of jobs within one hour of attending so you pay for minimal time at the minimum price.


Boiler service guarantee

Satisfaction Guarantee

We aim to provide our customers with an outstanding service, no job is complete until you're 100% satisfied with the outcome.

We are committed to being as transparent as possible and upfront when it comes to pricing which is why you'll find all our prices displayed on our website.

See what our customers have to say below.

What Our Customers Say

"It was so good to find by chance this very professional heating engineer Steve. My previous engineer repaired my system but it went off 3 days later and I had been without heating for over 5 weeks awaiting a response to re check. Also I was aware that my pressure valve was dripping water quite heavily and it wasnt mentioned in the repair by the previous engineer. By chance a very professional card from Steve was put through my door to say my pressure valve was leaking and an average cost was quoted to fix it should I require. I rang him and my heating was fully repaired and checked out within a few days and I was reassured everything was safe with my heating. Also anything he needed to move like shoe box etc was put back in same place. He was extremely polite and well mannered and got the job done and I will definitely keep his card. If anyone is looking for a heating engineer I would highly recommend Steve. Thanks for noticing my leaking valve and leaving your card."
Tracy Robinson
Google review
"We received an excellent service from Steve. He arrived promptly, completed the job efficiently and at the price quoted. We will certainly be recommending him to others and would definitely use him again!"
Alan Ryan
"I received nothing but fantastic service from The Boiler Co and would highly recommend. They were very accommodating and carried out the numerous jobs I required at relatively short notice to suit my tight timeline. Very reasonably priced also, I will certainly use The Boiler Co again going forward."
Dean Ellis

Frequently Asked Questions

Although there is no legal requirement to have your boiler serviced annually, when done properly it is almost guaranteed to prevent breakdowns by keeping your boiler in top condition and a good engineer will be able to spot potential problems before they develop into faults.

If your boiler is still under warranty you will be expected to have a boiler service carried out once a year in order to keep your warranty intact.

It is recommended that a boiler service is carried out once a year to prevent problems, prolong it’s life. An annual boiler service is a requirement to keep your warranty intact.

When your heating or hot water stops working and you don’t know who to call it can be very difficult to find the right gas engineer. Most peoples first port of call would be checking the internet, we advise you find someone with good reviews that has a track record in boiler repairs.

The method used to reset each boiler depends on the make and model of your boiler, after making a note of your error code, try searching for the make and model of your boiler for more specific instructions on how to reset.

If that doesn’t work, feel free to give us a call and ask  about our boiler repair service.

Request an Appointment

Use the form below to send us an e-mail in less than 30 seconds for more information or to book a boiler service, repair or one of our other services.

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The Boiler Co North East Ltd

14 Dunbar Close
Chapel House
Newcastle upon Tyne

Phone: 07876597020